/ App unable to verify

How To Fix Apps Grey Icon, Crashing Or Unable To Verify App That Downloaded From Panda Helper?

Tutorial Index:

  • Situation 1: When Panda Helper App can be downloaded.
  • Situation 2: When Panda Helper App can't be downloaded.
  • Situation 3: Apps are crashing but Panda Helper App is working.

Situation 1: When Panda Helper App can be downloaded.


  • Blacklist Issue

When getting tweaked apps or hack games for iPhone, there is a high probability of encountering issues such as the apps turning into the gray icon, unable to verify or crashing, which is due to the blacklist mechanism enabled by Apple on iOS 13 and iOS 14.

When you encounter apps gray icon, crashing or unable to verify, it indicates that your device or installed apps has been blacklisted. When Apple detects it, it blocks them.

HOW TO SOLVE:


Fix blacklist issue and remove your device from blacklist.

Panda Helper has solved the blacklist issue. If you meet the blacklist issue, pleasse learn how to remove your device from the blacklist by "Backup-Restore" method as the tutorial.

Tutorial: Backup and Restore To Remove Your Device From Apple Blacklist


Situation 2: When Panda Helper App can't be downloaded.


A. For Free Users


The 1st Method:
Please wait for the common certificate to be fixed.

The 2nd Method:
Join Panda Helper VIP to use Super Certificate.

  • Super certificate is a value-added service only for Panda Helper VIP members.
  • If you are a free user but want to buy Super Certificate, you need to join Panda Helper VIP service and then can use Super Certificate to download apps immediately.
  • But if Super Certificate is revoked by Apple, additional purchase is required.

B. For VIP Users


The 1st Method:
Purchase a new super certificate again for continued use.

The 2nd Method:
Please wait for the common certificate to be fixed.

  • When the Panda Helper App can be downloaded normally from our official site, it means that it has been fixed.
  • You can also follow Panda Helper's official Twitter and Youtube channel, and you will be notified when the fix is completed.

What Is The Super Certificate?

Super Certificate is basically unaffected by the blacklist mechanism at present, Panda Helper VIP users can purchase Super Certificate and re-install the apps.

However, it should be reminded that the Super Certificate may still be revoked by Apple, so you just need to purchase it again to continue using it.

Super Certificates are more stable and are less likely to be revoked than ordinary certificates.

If you encounter problems in the process of purchasing Super Certificate, please contact our customer service via Email: support@pandahelp.vip

Situation 3: Apps are crashing but Panda Helper App is working.


If your Panda Helper app and the apps downloaded from Panda Helper install properly on your device but you get crashes when using the app, this is due to a bug or unknown problem with the app itself.

HOW TO SOLVE:


Please record your operation process via screen recording and send the video to us via email with a text description of the problem. We will test them and try to fix the bugs.

Panda Customer Service Email: support@pandahelp.vip


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Q&A for Apps Unable to Verify, Crash, or Grey icon