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    Terms and Conditions

    Please read our Terms & Conditions below carefully before using the Website. By using the Website, you (the "User") accept and agree to abide by these terms and conditions and the documents referred to therein. If you do not accept these terms and conditions, you should not use the Website or the Services.


    Use of Service conditions

    You should be over eighteen years of age (18) to use To access the website, you need a desktop or mobile browser. If you have any troubles opening or using our services, please download a supported Web browser or update it to the latest version. You also have to realize and accept the fact that the performance of the Service is dependent on the performance of your device and the quality of your Internet connection. You agree that the actual product received may be slightly different from the shown image.


    To use our services, you must agree not to:

    • impersonate or misrepresent your affiliation with any person or entity;
    • access, tamper with, or use any non-public areas of the Service or computer systems;
    • attempt to probe, scan or test the vulnerability of the Service or any related system or network or breach any security or authentication measures used in connection with the Service and such systems and networks;
    • attempt to decipher, decompile, disassemble, reverse engineer, or otherwise investigate any of the software or components used to provide the Service;
    • harm or threaten to harm other users in any way or interfere with, or attempt to interfere with, the access of any user, host, or network, including without limitation, by sending a virus, overloading, flooding, spamming, or mail-bombing the Service;
    • provide payment information belonging to a third party;
    • use the Service in an abusive way contrary to its intended use, to Panda Helpers policies and instructions, and to any applicable law;
    • systematically retrieve data or other content from the Service to create or compile, directly or indirectly, in single or multiple downloads, a collection, compilation, database, directory, or the like, whether by manual methods, through the use of bots, crawlers, or spiders, or otherwise;
    • infringe the third party intellectual property rights when using or accessing the Service, including but not limited to making available virtual items by using the Service;
    • make use of, promote, link to, or provide access to materials deemed by Panda Helper at its sole discretion to be offensive or cause harm to Panda Helper's reputation, including, but not limited to, illegal content and pornographic content, and content deemed offensive or injurious to and/or the Service (such as Warez sites, IRC bots, and BitTorrent sites).


    General overview

    The following Terms & Conditions shall apply to the relationship between Panda Helper and the end user (Youor Your, Customer, User). By using Panda Helper services, You accept these Terms & Conditions, as well as the manner in which Panda Helper operates. These Terms & Conditions constitute the entire agreement between Panda Helper and You and supersede and replace all prior commitments, undertakings or representations, whether written or oral, between You and Panda Helper with respect of Your use of Panda Helper.

    Information on Panda Helper, such as the "F.A.Q", "Support", "Tutorial" sections, are only recommendations and are not intended as rules or guidelines. Panda Helper is not liable or responsible for the actions of users or other individuals who have read or been informed of such information or other written material.

    As is typical with casing, Panda Helper cannot guarantee that You will be the winner of any individual item by purchasing discount cases.

    But, Panda Helper can guarantee you will receive any item, which was purchased via Buy itemoption or any item you received by Open case- casing button via our third party partners and prior to rules of delivery (see Delivery).

    Please check exact what is inside every case before purchase.

    If you have any questions, concerns, or comments about our Terms & Conditions, please email us at



    We may terminate or suspend access to our Service and/or your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.


    Links to Other Web Sites

    Our Service may contain links to third-party websites or services that are not owned or controlled by Panda Helper has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Panda Helper shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.


    Disclaimer of warranties

    This website is provided as iswithout any representations or warranties, express or implied. makes no representations or warranties in relation to this website or the information and materials provided on this website. Without prejudice to the generality of the foregoing paragraph, does not warrant that: this website will be constantly available, or available at all; or the information on this website is complete, true, accurate or non-misleading. Nothing on this website constitutes or is meant to constitute, the advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.


    Changes to Terms & Conditions

    Panda Helper may change (add to, delete, or amend) the Terms & Conditions from time to time, with or without cause. Should this occur, You agree that Panda Helpermay provide You notice of such changes in any of the following ways: via an email from Panda Helper, via a social media announcement, Panda Helpers blog, and/or by posting a change notice on the website for a reasonably limited time. It is Your responsibility to review any revised Terms & Conditions. Should You find any subsequent revisions to the Terms & Conditions unacceptable, You must cease using Panda Helper services. By continuing to access, use, or download in any way any service from Panda Helper following notice of a revision to the Terms & Conditions, You agree to and are bound by the Terms & Conditions as revised.


    Box Purchases

    By open box, you agree to receive one of the random items inside. Panda Helper using provably fair algorithms. If you want to check them, you can go to the provably fair page.

    Previous experience doesnt affect chance in any next case to receive special individual item.

    Panda Helper reserves the right to, from time to time, in its sole discretion, change the price of cases.


    Panda Helper Product/Store Rules

    Panda Helper distributor of the coupons (to acquire third-party items) with the value to open the case User purchasing case coupons to open cases.


    Panda Helper may in its sole discretion offer select products for direct purchase through the Panda Helper Store. Panda Helper reserves the right in its sole discretion to limit the number of products per user that may be purchased through the Panda Helper Store. Products offered through the Panda Helper Store are owned by third party. Panda Helper doesnt own or store these items.


    Odds of Winning individual item via casing

    Every case is unique and the results of all cases offered on Panda Helper depend on the provably fair algorithm. Participating in such purchases Do not affect the skill or previous cases experience.

    We try to set out our Terms and Conditions, Policies and Rules in a simple and transparent way. If you have any questions or issues relating to our Terms, Conditions, Policies or Rules, or the way they are presented, please dont hesitate to contact us: alternatively, you can contact us directly on the website via our support section on You can also write us the letter to the office address or call us.

    Please make sure If you fully understand the process and the game terms.

    The purpose of these Terms and Conditions is:

    to set out the basis on which Panda Helper will allow the User access to the Website and the Services;

    to inform the User about the protections that we provide to ensure that our cases are fair and transparent;

    to establish the parameters governing cases entries and settlement of the Pot.



    We may amend our Terms and Conditions from time to time so you should ensure that you have read and understood the Terms and Conditions which apply at the relevant time. Each time you use the Website, the Terms and Conditions which are in force at that time will apply to the contract between you and us. You should also print a copy of these Terms and Conditions, or save them to your computer, for future reference. In the event that our Terms and Conditions are updated, those published at the time of the Start Time of a open case will applicable to that case.


    Age and identity verification

    It is an offense for any person under the age of 18 to gamble. uses a third-party services provider to verify the personal data you supply when you register a User Account to ensure that you are 18 or over. This may involve supplying the details that you have provided to us to an authorized data agency. In particular, we may verify that you are 18 years old or over, that you are resident in the country in which you say you are a resident and/or that your identity matches the identity of the sources of deposits in your User Account. If this is not the case, we will require further information from you to allow you to access the Website and will ask you for this by email or directly via the website.


    By agreeing to these Terms & Conditions, you authorize us to carry out these data checks through our third party services provider(s).


    You will not be able to make withdrawals from your User Account until age and identity verification has been successfully completed.


    Users who provide inaccurate or false information regarding their age or their identity may forfeit any Prizes won and will have their User Account closed. We also reserve the right to notify the relevant authorities which may result in civil proceedings or criminal prosecution.


    User responsibility and conduct

    From the time that you register your User Account up until it is closed (for whatever reason), you agree to adhere to all the Terms and Conditions set out herein and act in good faith in all your dealings with


    You agree that you will ensure that User Account details (including username, password, and security information) are kept private and secure; you agree not to disclose them to any third party. If you suspect that someone may be misusing or attempting to misuse your User Account, you should contact us immediately: You understand that you may lose money on bets placed on the Website and accept that you are fully responsible for any such loss. You accept that under no circumstances will any amounts lost by you as a result of any bet be recoverable by or from us and we have no liability whatsoever in connection with any such loss.


    You agree that you will not use the Website and/or the Services in any way that may lead to the encouragement, procurement or carrying out of any criminal or unlawful activity, or cause distress, harm or inconvenience to any other person.


    You will not select an offensive Username, make offensive comments, use the offensive or pornographic material or make potentially defamatory or inflammatory remarks in connection with the chat or other social functions or any other part of the Website including within your own User Account information. We will not be liable to you for any loss that you may incur as a result of misuse of your password and we accept no liability resulting from the unauthorized use, whether fraudulent or otherwise of any User Account.


    Information accessed by you on our Website, including but not being limited to results, statistics, game data and fixtures are for your personal use only and the distribution or commercial exploitation of such information is strictly prohibited.


    Breach of these Terms and Conditions

    You agree to indemnify and hold us and our associated companies, affiliates, officers, directors, agents and employees harmless from any liabilities, claims, losses or demands made by any third party arising out of your breach of these terms and conditions or a breach by you of any law or the rights of any third party.


    In the event of such breach, your User Account may be suspended, investigated and Prizes you have won may be withheld and Panda Helper may retain any positive balance then in your User Account pending the conclusions of such investigation and/or related legal proceedings.



    If We suspend your User Account and/or voids any of your bets, we will investigate the circumstances leading to this action as quickly as we can and will inform you promptly of the conclusion and the proposed remedy or action to be taken by Panda Helper. In any such investigation, we will rely on the Rules, data provided to us by our data collection algorithms, data from game replays where available, and our transaction log database (and any other relevant information) as evidence to support our conclusions and actions.


    If you are unhappy about the conclusions of any such investigations or any actions we take as a result, please use our Complaints and Disputes procedures set out in this document.


    If you have funds deposited in a suspended or closed account, please contact us at However, we reserve the right to withhold the funds in your User Account pending the conclusion of any relevant investigation (including any relevant external investigation).


    Suspending or Closing accounts

    We may restrict your access to Panda Helper, suspend or close your User Account and/or void any bets/entries you may have outstanding, at our absolute discretion if:

    • we suspect that you are under 18 (or have been under 18 whilst having an active User Account with Us);
    • we suspect that any of your Personal Data is inaccurate;
    • we are unable to verify your Personal Data;
    • we have a reason to believe you have registered and/or are using more than one account or are colluding with other(s);
    • we suspect you of cheating;
    • we suspect that you are engaging in any illegal and/or fraudulent activity;
    • we suspect that you have (or may have) breached any provision of these Terms and Conditions;
    • we suspect that you may be having difficulties obtaining credit or you are a problem gambler;
    • we suspect you are acting in a manner that is detrimental to the conduct of our business or which may result in legal liability for you, us or a third party.



    Subject to Investigations, we are entitled to close your User Account and terminate these Terms and Conditions by giving you notice to your registered email address and, following such notice, you will no longer be able to access the Website or the Services other than to withdraw any outstanding balance in your User Account.


    Such termination shall be effective from the date on which notice to close your User Account is sent by us but will not affect any outstanding bets provided they are valid and not in breach of these Terms and Conditions. Bets made in breach of these Terms and Conditions will be void. In cases of suspected fraud or money laundering, a User may not be entitled to withdraw funds from a User Account.


    Any leftover monies in accounts closed by Panda Helper as a result of integrity issues will be donated to a charity of our choosing. The decision to close accounts will be at the discretion of Panda Helper after the relevant investigations have taken place. During this investigation period all funds belonging to the user will be frozen.


    If you are aware of any player cheating, or of any collusion taking place between players on Panda Helper please contact


    Remote Gaming Terms

    You are gaming via an electronic form of communication and consequently you should be aware that:

    You may be using a connection or equipment which is slower than such equipment used by others and this may affect your performance in time-critical products (e.g. in-play gaming);

    Where problems occur in the software or hardware used by us to provide the services we will take all reasonable steps to remedy the problem as soon as reasonably practicable. Where such problems cause a game to be interrupted in circumstances where it cannot be restarted from exactly the same position without any detriment to you or other players, we will take all reasonable steps to treat you in a fair manner (which may include reinstating the balance on your account to the position existing following completion of the last bet or game logged on our server immediately prior to the occurrence of the problem).

    Third party software will only be permitted if it is being used through our API.



    Although We will make every effort to ensure complete accuracy of results, calculation, and payouts of winnings, we will not be held responsible for errors in the information on the Website which we do not directly control including, without limitation, results or event Start Times of events.

    If a result used to settle an event is changed after the settlement of a Market for any reason (other than an error by us) such as disqualifications or the suspicion of criminal or fraudulent activity, the results of the case will stand.

    If a payout has been awarded to a User in error, we reserve the right to make an appropriate adjustment to that Users account balance to correct such error(s). If a User has insufficient funds to make this adjustment, the User agrees to make the necessary funds available to correct the error as soon as is practically possible.